NEW ACCOUNTS AND DISPUTES
We handle all types of account disputes, including meter reading discrepancies, incorrect account information, and billing queries. We also assist clients in opening new municipal accounts smoothly and efficiently.
CLEARANCE CERTIFICATES
Our team provides comprehensive assistance with obtaining Clearance Certificates. This includes preparing and submitting applications, resolving clearance figure queries, submitting required documentation to municipalities, and securing certificates on behalf of clients.
RATES AND LEVIES
We offer thorough support for all matters related to property rates and levies, ensuring that any issues are promptly and accurately addressed. Our team helps clients navigate complex billing structures and advocates for fair assessments.
SUSPENSIONS
If your electricity or water supply has been suspended or interrupted for any reason, we provide prompt, expert support to resolve the issue and restore services. We work directly with municipalities to ensure that issues are identified and addressed quickly.
PROPERTY SERVICES
Our property services cover a wide range of needs, including the submission of building plans, managing special applications for property use changes, and handling approvals for Granny Flats. We also assist with stand subdivision or consolidation applications, ensuring compliance with local regulations.
REFUNDS
We guide clients through the process of requesting various types of municipal refunds, ensuring that applications are completed accurately and followed up efficiently. Our team liaises with municipal departments to facilitate timely processing and successful outcomes.
COMPLIANCE CHECKS
We offer services to conduct compliance checks for municipal regulations, helping clients ensure that their properties and accounts meet all required standards and avoid future complications.
CONSULTATION SERVICES
Our general consultation services provide guidance for navigating municipal processes and developing long-term strategic plans for managing municipal accounts and property-related matters.
URGENT ISSUE HANDLING
For clients facing critical municipal issues, we offer priority handling services to expedite the resolution process and reduce the impact of disruptions.
FOLLOW-UP SERVICES
Our support doesn’t end once the issue is resolved. We offer post-resolution follow-up services to ensure solutions remain effective and clients continue to experience smooth municipal interactions.
Choose MPR for reliable, stress-free solutions tailored to your municipal needs.
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